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Lowveld Shuttle: Johannesburg to Hoedspruit

Johannesburg, Hazyview, And Hoedspruit

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Terms and Conditions

Departing at 11:00 from the Bus Terminal at OR Tambo International Airport, you will be transferred in air-conditioned comfort to Hoedspruit. There are 2 comfort stops along the way of about 15 minutes each, allowing you to stretch your legs, have a bathroom break, and buy some drinks and snacks for the road. Note that this shuttle service is routed via Nelspruit, Whiteriver and Hazyview.


Terms & Conditions
Valid: 1 November 2017 - 31 October 2018

The information given on the other worksheets of this document forms part of the Terms & Conditions for the Ashtons Kruger Shuttle services and are binding for all Ashtons Kruger Shuttle bookings. Additional terms & conditions for this product are given below. All information provided can be added to or amended at any time during the course of a season without notice

By placing bookings with Ashtons for the Kruger Shuttle services, agents & clients accept all these terms & conditions without exception
Payment options accepted
Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Ashtons Tours bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Ashtons Tours via PayGate (Pty) Ltd who are the approved payment gateway. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Ashtons Tours separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Ashtons Tours take responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Ashtons Tours choose as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, enter your business address here.
Ashtons Tours may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Rates are applicable to all adults and children - no discounts for children of any age
The shuttle service operates on a driver-only basis with an English speaking driver
Nett rates are non-commissionable
Rates are subject to change at any time without notice
At the discretion of management a fuel levy may be implemented at any time

The Ashtons Kruger Shuttle only collects/returns shuttle clients in Gauteng at the OR Tambo Bus Terminal Building. It is the clients' responsibility to get themselves to/from this location in accordance with the relevant Kruger Shuttle's advertised timing. Most OR Tambo area accommodation facilities offer complimentary transfers to/from the airport every 20-30 mins. For other Gauteng facilities, we recommend www.gautrain.co.za given that it is safe and reliable and many hotels offer complimentary transfer to/from the nearest Gautrain station. Alternatively pre/post-shuttle road transfer rates are available on request

The daily 'Kruger Shuttle Hoedspruit' runs between OR Tambo Bus Terminal Building and the greater Hoedspruit area with Rockfig Centre being the last Hoedspruit drop-off & the first Hoedspruit collection point. If clients choose the option for collection/delivery at the actual game lodge or accommodation facility, the pre/post shuttle transfer will either be done by Ashtons or by one of the Hoedspruit-based private transfer companies and it will most often be done in a separate vehicle

Bookings are always subject to seat availability. Ashtons will always assist wherever possible but reserves the right to decline bookings when we cannot adequately assist - no free sale

Bookings, amendments and cancellations are not confirmed until Ashtons has confirmed them in writing. If you do not receive a written confirmation within one full working day of sending your request please make contact with Ashtons since we may not have received your email

Payment must be received by Ashtons in advance of the 1st leg for each shuttle booking. Credit facilities are not available for the Kruger Shuttle. Failure to meet the pre-payment requirement will result in cancellation without notification

Cancellation fees may apply should the service be cancelled less than 7 days prior to arrival. Once payment is received 100% cancellation fees apply regardless of reasons for cancelling. 100% cancellation fees will be applicable on no-shows regardless of reasons for cancelling

The Kruger Shuttle's advertised timing is a guideline affected by traffic, weather, comfort stops and road conditions. Should delays occur Ashtons will make contact with the relevant agents, lodges & transfers. Ashtons reserves the right to amend the timing without prior notification

Clients must be present at the stated collection times or risk being treated as a no-show. Ashtons cannot be held responsible for guests arriving off flights on day of shuttle departure

Pre/post-shuttle transfers not booked through Ashtons must comply with the Shuttle's timing

The Kruger Shuttle is a set-departure service with scheduled timing that must be adhered to as far as possible for the sake of all passengers on board. It is the clients' responsibility to comply with the shuttle's timing by being present at the confirmed pick-up location and time. Ashtons accepts no responsibility whatsoever for clients who miss the Shuttle's departure regardless of reason and requests for refunds will not be entertained

Ashtons cannot be held responsible for flight delays, missed flights, accommodation or any costs incurred by the clients due to circumstances beyond our control. Should Ashtons be at fault the limit of its liability will be the value of the funds paid to Ashtons for relevant transfer(s)

All client luggage is the owner's responsibility at all times and Ashtons accepts no responsibility for lost luggage or items of a personal nature

Clients should always have valid travel insurance to cover the loss of baggage, delays, missed flights or other bookings and Ashtons accepts no responsibility in these areas

© 2018 Tornado Tour Systems (Pty) Ltd ta Activitar.

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